A fast-growing cyber currency company was facing increasing regulatory and litigation demands. To save costs, the company decided to pull its eDiscovery operations in-house by purchasing its own Relativity instance. However, nobody on the IT team had deep Relativity expertise. As soon as they began working with the platform, it became clear they would need expert help to make the investment viable.
The Challenge
- Complex migrations: The client needed to migrate large, 3TB+ data sets from Logikcull into Relativity. The IT department had no experience with spanning or handling databases of this scale.
- Platform conflicts: Outside counsel in an evolving matter preferred another platform, but moving the data would have caused custodial and workflow problems later in the case.
- Lack of procedures: Without standardized playbooks for imports, exports, and case setup, the IT team risked costly errors and inefficiencies.
- Staff bandwidth: The internal IT department had neither the time nor the expertise to own the Relativity environment while balancing other corporate priorities.
Lucent’s Fractional Solution
Lucent Discovery provided a Fractional eDiscovery Expert available on demand at a fraction of the cost of a full-time hire.
Key interventions included:
- Custom Data Migration
- Designed and executed a custom migration strategy to move multiple terabytes of data into Relativity.
- Ensured data integrity and readiness for ongoing matters.
- Strategic Advisory
- Flagged the risks of moving data to another platform at counsel’s request, preventing custodial issues that would have caused delays and cost escalations later.
- Provided ongoing workflow consulting to guide IT and legal teams around potential rookie mistakes.
- Enablement & Education
- Delivered hands-on training so the client’s IT staff could confidently manage Relativity day-to-day.
- Authored a comprehensive Litigation Support Playbook, documenting best practices for imports, exports, QC, and productions.
- Multi-Role Expertise in One Engagement
Instead of hiring multiple full-time staff, or a team of consultants, the client gained access to all the expertise it required, including:- High-level data analyst – to handle complex migrations and data handling.
- eDiscovery consultant – to align workflows with best practices and avoid pitfalls.
- Project manager/oversight – to keep matters on track and deliverables on schedule.
The Results
- Successful in-house transition: What could have been a failed, costly initiative became a smooth and sustainable in-house operation.
- Single-rate efficiency: The client paid one flexible rate to cover diverse expertise, rather than juggling multiple vendors or FTE salaries.
- Future-proofed processes: With a playbook and trained staff, the client can manage Relativity confidently going forward.
- Reduced risk: Lucent’s foresight prevented cross-platform custodial problems that would have added unnecessary cost and complexity.
Client Impact
Without Lucent’s fractional model, the client’s plan to bring eDiscovery in-house would have failed. With Lucent’s ongoing support, the company now operates a cost-effective, future-ready Relativity environment, confident in its ability to scale for both everyday needs and major litigation surges.
Lucent Discovery’s Fractional eDiscovery Experts give organizations the senior-level Relativity expertise they need — when they need it, for as long as they need it.